FAQ

Frequently Asked Questions

• What is your production time?
  Orders ship within 3–8 business days. Need it sooner? Rush production in 1–3 business days is available for an additional $19.99.
  
• How much is shipping?
  Free shipping on all U.S. orders.
  
• What is your return policy?
  Because our products are custom-made just for you, all sales are final. We are unable to offer refunds on personalized items, so please review your selections carefully before placing your order.
  
• What if my item arrives damaged or defective?
  Your satisfaction matters to us! Please contact us within 3 business days of delivery if your item arrives damaged or defective. Include photos of the product so our team can review the issue. We will promptly arrange a replacement for confirmed defective item.
• Still have a question? message us: sales@boutiquemonogram.com